Shipping Policy

Please review our Shipping Policy thoroughly before placing your order. The guidelines below apply to all purchases completed on Octoberhollow.

Shipping & Delivery Services

To ensure reliable worldwide delivery, we collaborate with leading global logistics partners including 4PX, YunExpress, Wanb Express, and UBI.

Our shipping rates are structured as follows:

• Orders from $0 to $58.99: Standard Shipping at $7.99
• Orders $59 and above: Free Worldwide Shipping

Please note: Select items may be subject to specific delivery fees based on unique product dimensions, weight, or handling requirements.

Order Handling & Processing Time

Standard order fulfillment and processing typically take 3 to 7 business days before packages are handed over to the carrier for dispatch.

International Shipping & Custom Duties

We provide global delivery services to most international destinations. Cross-border shipments may be subject to local import duties, taxes, or customs clearance fees determined by your destination country. Any such charges remain the sole responsibility of the recipient.

Shipment Tracking & Delays

Should any unexpected delay occur with your order, our team will inform you promptly and provide a revised estimated arrival timeframe. Please note that transit schedules can occasionally fluctuate due to factors outside our direct control.

Logistics Notice

Global logistics conditions, transit route changes, or carrier disruptions may occasionally result in longer delivery timelines. We greatly appreciate your patience and understanding during peak seasonal periods.

For legal residents in the EU and UK, your statutory rights remain fully protected. For complete details, please consult our Terms and Conditions.

Inquiries & Assistance

For information regarding package returns or exchanges, please visit our Return & Refund Policy.

If you have any questions or require support regarding our shipping procedures, feel free to contact us at service@octoberhollow.com.